How can you capture Non-Aeronautical Revenue?

Capturing Non-Aeronautical Revenue is not a new concept for airports. However, it is becoming more crucial for their sustainability especially in light of rising costs, new security measures and a changing demographic.

More and more airports are relying on Non-Aeronautical activities to form over 60% of their overall revenue and this figure is increasing in a substantial number of international airports. Hence service innovation becomes a crucial factor for any commercial department, service provider, retailer or supplier in the airport business.

This event will give you the opportunity to think outside the box, develop fresh ideas for revenue generation and plan out the steps to implement key strategies in this competitive arena.

Plus, you will get the opportunity to hear case studies from airports that are at the forefront of proven and innovative revenue generation solutions and strategies.

Gain Winning Insights from the following leading professionals:

• Marion Charlton, General Manager, Commercial, GOLD COAST AIRPORT
• Ashley Juddoo, Retail Operations Officer, AIRPORT OF MAURITIUS CO. LTD
• Michael Kunz, Chief Representative, FRAPORT AG, CHINA
• François Martel, Director, JACOBS CONSULTANCY
• Syed Mohammed Mehdi, Director, Marketing and Promotions, CIVIL AVIATION AFFAIRS, BAHRAIN
• Yuichi Nakada, Manager, Retail Management Department, NARITA INTERNATIONAL AIRPORT CORPORATION
• Siddharth Sahgal, General Manager, Retail, MUMBAI INTERNATIONAL AIRPORT PVT LTD
• Shriram Sanjeevi, Senior Manager, Travel Retail, BANGALORE INTERNATIONAL AIRPORT LIMITED
• Eva Tsang, General Manager, HONG KONG AIRPORT
• Steve Wareham, Director of MSP Operations, METROPOLITAN AIRPORTS COMMISSION
• Robbie Gill, Managing Director, THE DESIGN SOLUTION
• Richard Gooding, Chief Executive, LONDON CITY AIRPORT
• Richard Jenner, Managing Director, NORWICH AIRPORT LIMITED
• Susan Warner-Dooley, Deputy Executive Director, METROPOLITAN AIRPORTS COMMISSION

Featured Speaker: Scott Raisin Chief Executive Officer LAGARDÈRE SERVICES ASIA PACIFIC View website

By attending Maximising Non-Aeronautical Revenue through Airport Services, you will hear:

• Insights from some of the top airports, retailers and authorities such as Hong Kong Airport, Lagardère Services, Narita International Airport and the Bahrain Civil Aviation Affairs
• An interactive panel discussion debating innovative practices that create additional revenue – What new ideas can you be implementing at your airport?
• The opportunity to work together with airports, airport authorities, travel and duty-free retailers and suppliers in order to maximise the non-aeronautical revenue for all involved
• Case studies which will enable you to gain a direct insight into how airports are increasing their revenue through better retail offerings, sustainability changes and business re-design
• Ideas and design solutions to maximise your current space constraints within the retail area as well as the opportunity to compare the needs of domestic and international retail sectors
• Methods and measurement techniques to allow you to understand your passengers and their barriers to spending within your leisure and retail establishments
• The opportunity to meet delegates and speakers from Australasia, Asia Pacific, Europe, the Middle East and North America, giving you varying perspectives on potential solutions and strategies

Who is attending Maximising non-Aeronautical Revenue 2008?

	DON’T MISS THESE HIGHLY INTERACTIVE PRE AND POST CONFERENCE SESSIONS:
	Pre-conference Masterclass A:	Increase your revenue by working through your current constraints
	Pre-conference Masterclass B:	Retail case study – Analysing the key success factors for retailers within an airport environment
	Post-conference Masterclass C:	Measuring and analysing customer satisfaction
	Post-conference Masterclass D:	The impact of low cost carrier models on airport commercial activities

As the market’s flagship event in the region, Maximising non-Aeronautical Revenue 2008 is of interest to senior level delegates from airports, airport authorities, travel and duty-free retailers, suppliers and airport related consultants that work in the fields of: Business Development Commercial Management Consumer Management General Management International Retail Marketing Property Development Public Relations Real Estate Retail Retail Marketing Travel Retail If you have time for only one conference in 2008, make this your first and only stop to develop innovative revenue generating streams.

If you are not yet ready to register, feel free to request a reminder nearer the time.

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[ Register Now] · [ Next: Conference Day One: Tuesday 26 August 2008 ]